Please help me help my web hosting company

I have problem with my email since July 12 and people in my hosting company
are not helping me (a satisfied customer for over 2 years) at all. I used my
GMail account to send an email to my account and got the following in my
GMail inbox . Please let me know what I can tell those, so called , tech
people. I can send email from GMail to other addresses.

Thanks.

This is an automatically generated Delivery Status Notification

Delivery to the following recipient failed permanently:

someadress@someserver.com

Technical details of permanent failure:
PERM_FAILURE: SMTP Error (state 10): 550-wproxy.gmail.com [some IP
address]:45640 is currently not permitted to relay
550-through this server. Perhaps you have not logged into the pop/imap
server
550-in the last 30 minutes or do not have SMTP Authentication turned on in
your
550 email client.

"Jon" <aaa@bbb.ccc> wrote in message
news:4389f$42d9566a$18d68135$22434@KNOLOGY.NET...
>I have problem with my email since July 12 and people in my hosting company
>are not helping me (a satisfied customer for over 2 years) at all. I used
>my GMail account to send an email to my account and got the following in my
>GMail inbox . Please let me know what I can tell those, so called , tech
>people. I can send email from GMail to other addresses.
>
> Thanks.
>
> This is an automatically generated Delivery Status Notification
>
> Delivery to the following recipient failed permanently:
>
> someadress@someserver.com
>
> Technical details of permanent failure:
> PERM_FAILURE: SMTP Error (state 10): 550-wproxy.gmail.com [some IP
> address]:45640 is currently not permitted to relay
> 550-through this server. Perhaps you have not logged into the pop/imap
> server
> 550-in the last 30 minutes or do not have SMTP Authentication turned on in
> your
> 550 email client.


That looks like they are blocking/censoring your incoming
email...specifically targetting incoming email from Gmail. I could be
wrong, as our sysop is the one who handles email issues for us, but that's
the way it reads to me.

--Tina

--
http://www.AxisHOST.com - Serving the web since 1997
Very Generous Cpanel Hosting & Fully Managed Servers
Three free months with this Discount Code: axishost

"Tina - AxisHOST, Inc." <tpeters@axishost.com> wrote in message
news:dbblv201cjr@news3.newsguy.com...
>
> "Jon" <aaa@bbb.ccc> wrote in message
> news:4389f$42d9566a$18d68135$22434@KNOLOGY.NET...
>>I have problem with my email since July 12 and people in my hosting
>>company are not helping me (a satisfied customer for over 2 years) at all.
>>I used my GMail account to send an email to my account and got the
>>following in my GMail inbox . Please let me know what I can tell those, so
>>called , tech people. I can send email from GMail to other addresses.
>>
>> Thanks.
>>
>> This is an automatically generated Delivery Status Notification
>>
>> Delivery to the following recipient failed permanently:
>>
>> someadress@someserver.com
>>
>> Technical details of permanent failure:
>> PERM_FAILURE: SMTP Error (state 10): 550-wproxy.gmail.com [some IP
>> address]:45640 is currently not permitted to relay
>> 550-through this server. Perhaps you have not logged into the pop/imap
>> server
>> 550-in the last 30 minutes or do not have SMTP Authentication turned on
>> in your
>> 550 email client.
>
>
> That looks like they are blocking/censoring your incoming
> email...specifically targetting incoming email from Gmail. I could be
> wrong, as our sysop is the one who handles email issues for us, but that's
> the way it reads to me.
>
> --Tina
>

Thanks, Tina.

I get the samething if I send from Yahoo too. I have not received any email
from anywhere since July 14 and have not been able to send any email from my
domain since July 12. This is the case for all the email accounts on the
domain.

And with all due respect, it's indirectly your fault, Tina

"Jon" <aaa@bbb.ccc> wrote in message
news:65b99$42d9630f$18d68135$3081@KNOLOGY.NET...
>
> "Tina - AxisHOST, Inc." <tpeters@axishost.com> wrote in message
> news:dbblv201cjr@news3.newsguy.com...
>>
>> "Jon" <aaa@bbb.ccc> wrote in message
>> news:4389f$42d9566a$18d68135$22434@KNOLOGY.NET...
>>>I have problem with my email since July 12 and people in my hosting
>>>company are not helping me (a satisfied customer for over 2 years) at
>>>all. I used my GMail account to send an email to my account and got the
>>>following in my GMail inbox . Please let me know what I can tell those,
>>>so called , tech people. I can send email from GMail to other addresses.
>>>
>>> Thanks.
>>>
>>> This is an automatically generated Delivery Status Notification
>>>
>>> Delivery to the following recipient failed permanently:
>>>
>>> someadress@someserver.com
>>>
>>> Technical details of permanent failure:
>>> PERM_FAILURE: SMTP Error (state 10): 550-wproxy.gmail.com [some IP
>>> address]:45640 is currently not permitted to relay
>>> 550-through this server. Perhaps you have not logged into the pop/imap
>>> server
>>> 550-in the last 30 minutes or do not have SMTP Authentication turned on
>>> in your
>>> 550 email client.
>>
>>
>> That looks like they are blocking/censoring your incoming
>> email...specifically targetting incoming email from Gmail. I could be
>> wrong, as our sysop is the one who handles email issues for us, but
>> that's the way it reads to me.
>>
>> --Tina
>>
>
> Thanks, Tina.
>
> I get the samething if I send from Yahoo too. I have not received any
> email from anywhere since July 14 and have not been able to send any email
> from my domain since July 12. This is the case for all the email accounts
> on the domain.

I believe they rely on blacklists and such to control some email issues.


> And with all due respect, it's indirectly your fault, Tina

With all due respect...why are you still with them?

--Tina

Tina - AxisHOST, Inc. wrote

> That's odd, considering cowboys drive cattle across the range...and,
> as far as I know, have nothing to do with business. It would be
> interesting to see how that developed into something completely
> different.

Yes, I'd be interested to see that too, perhaps Mr Probert can help us!

I would say it was a very common term here to describe dodgy traders, "a
bunch of cowboys" is often used.

--
Charles Sweeney
http://CharlesSweeney.com

Charles Sweeney wrote:
> Tina - AxisHOST, Inc. wrote
>
>
>>That's odd, considering cowboys drive cattle across the range...and,
>>as far as I know, have nothing to do with business. It would be
>>interesting to see how that developed into something completely
>>different.
>
>
> Yes, I'd be interested to see that too, perhaps Mr Probert can help us!
>
> I would say it was a very common term here to describe dodgy traders, "a
> bunch of cowboys" is often used.
>

There are also cowboys at rodeos who do all manner of risky things. My
guess is the risk taking part of the meaning has been extended into
"dodgy". Cowboys can also be applied to certain users of the roads who
take risks.

"A bunch of cowboys" is also a quite commonly used expression in
Australia & NZ.

back to the lurk...
Derek

Charles Sweeney wrote:
> Martin Harran wrote

>> "NO COWBOYS NEED APPLY".

>> Wonder would that be allowed in today's pc world

> Aye, it would probably be "NO BOVINE-PERSONS NEED APPLY"!

Some bovine rights group would take offense on behalf of their cows.

--
Blinky Linux Registered User 297263
Killing all Usenet posts from Google Groups
Info: http://blinkynet.net/comp/uip5.html
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