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| Civilians | I am using Windows 2000 sp4 and Office 2002 sp3. When I try to open a file using Access, Word, Excel (or even Acrobat, I know, it's not office...) by going to that file in my directory and double clicking, the program intermitently freezes, sometimes while opening sometimes just after opening. However, when I open the program first and then use the File - Open command to open the file, the program works just fine. I have tried updating my software on the MS website, uninstalling and re-installing it, and searching google and web forums, however nothing has resolved this issue. I have checked with the developer forum for IBM (I use Lotus Notes as this is a work machine) and again have not been able to resolve the problem. Any suggestions for troubleshooting or help searching for answers woudl be most appreciated. Thank you. ![]() |
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| | #2 (permalink) |
| Civilians | On Mon, 25 Jul 2005 20 11 +0100, Keith wrote(in article <1122319091.888950.70500@g49g2000cwa.googlegroups. com>): > I am using Windows 2000 sp4 and Office 2002 sp3. When I try to open a > file using Access, Word, Excel (or even Acrobat, I know, it's not > office...) by going to that file in my directory and double clicking, > the program intermitently freezes, sometimes while opening sometimes > just after opening. > > However, when I open the program first and then use the File - Open > command to open the file, the program works just fine. > > I have tried updating my software on the MS website, uninstalling and > re-installing it, and searching google and web forums, however nothing > has resolved this issue. I have checked with the developer forum for > IBM (I use Lotus Notes as this is a work machine) and again have not > been able to resolve the problem. > > Any suggestions for troubleshooting or help searching for answers woudl > be most appreciated. Thank you. ![]() > First a point of order - posting your full address to a newsgroup is a very stupid thing to do - this isn't MS, it's a peer-to-peer Usenet group and you'll now be on the list of every spammer in existence. The answer is simple: - you either have a full licence which you've neglected to activate or you've a trial which has now expired. In the case of the former, activate; the latter, pay to activate. |
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