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Old 07-28-2004, 04:19   #1 (permalink)
Simon Geary
Civilians

 
Default Internet connection

I've just got my first PDA, a Dell Axim X30 wireless model. The wireless
connection is giving me grief. When I connect to the cradle, everything
Internet related works just fine, web browsing, email, newsgroups etc.

When out of the cradle and using the wireless link, only a select few
websites work, eg news.bbc.co.uk for some reason. Nothing else works, no
messenger, no outlook, no web. When on wireless I can ping my gateway
(wireless broadband router) and other PC's on the network so I know the link
itself is working. Can anyone shed some light on this?

My only thought is that it's DNS related and somehow caching the IP of web
sites I visit, but this theory doesn't get me anywhere :-( DNS is supplied
by DHCP, I've also tried hardcoding the DNS IP address)


 
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Old 07-28-2004, 04:20   #2 (permalink)
Brad Isaac
Civilians

 
Default Re: Internet connection

On Tue, 27 Jul 2004 21:45:44 +0100, Simon Geary <simon_geary@hotmail.com>
wrote:

> I've just got my first PDA, a Dell Axim X30 wireless model. The wireless
> connection is giving me grief. When I connect to the cradle, everything
> Internet related works just fine, web browsing, email, newsgroups etc.
>
> When out of the cradle and using the wireless link, only a select few
> websites work, eg news.bbc.co.uk for some reason. Nothing else works, no
> messenger, no outlook, no web. When on wireless I can ping my gateway
> (wireless broadband router) and other PC's on the network so I know the
> link
> itself is working. Can anyone shed some light on this?
>
> My only thought is that it's DNS related and somehow caching the IP of
> web
> sites I visit, but this theory doesn't get me anywhere :-( DNS is
> supplied
> by DHCP, I've also tried hardcoding the DNS IP address)
>
>


Are you using WEP encryption on your router? If so, you might want to
double check the WEP key on the Pocket PC if it's typed wrong you can see
behavior like this.

Hope this helps,
Brad

--
Brad Isaac
editor-in-chief, http://www.pocketpcaddict.com
 
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Old 07-28-2004, 04:20   #3 (permalink)
mike
Civilians

 
Default Re: Internet connection

I think it's router related as well.
if your running static ip's verify that and the mac addresses are correct on
your router.

me, I would start simply by disabling WEP/WaP enable broadcast of your ssid
and disable ip and mac address filtering and start from there.

mike

"Brad Isaac" <admin@pocketpcaddict_stopspam.com> wrote in message
newspsbts6p06tap0ll@blarneystone.belkin...
> On Tue, 27 Jul 2004 21:45:44 +0100, Simon Geary <simon_geary@hotmail.com>
> wrote:
>
> > I've just got my first PDA, a Dell Axim X30 wireless model. The wireless
> > connection is giving me grief. When I connect to the cradle, everything
> > Internet related works just fine, web browsing, email, newsgroups etc.
> >
> > When out of the cradle and using the wireless link, only a select few
> > websites work, eg news.bbc.co.uk for some reason. Nothing else works, no
> > messenger, no outlook, no web. When on wireless I can ping my gateway
> > (wireless broadband router) and other PC's on the network so I know the
> > link
> > itself is working. Can anyone shed some light on this?
> >
> > My only thought is that it's DNS related and somehow caching the IP of
> > web
> > sites I visit, but this theory doesn't get me anywhere :-( DNS is
> > supplied
> > by DHCP, I've also tried hardcoding the DNS IP address)
> >
> >

>
> Are you using WEP encryption on your router? If so, you might want to
> double check the WEP key on the Pocket PC if it's typed wrong you can see
> behavior like this.
>
> Hope this helps,
> Brad
>
> --
> Brad Isaac
> editor-in-chief, http://www.pocketpcaddict.com



 
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Old 07-28-2004, 15:03   #4 (permalink)
Simon Geary
Civilians

 
Default Re: Internet connection

I'm running DHCP and the pda gets its IP address just fine and can ping the
router when running on wireless.
I'm using WEP but know the key is good as I can surf some sites on wireless
after I first connect to them over the cradle.

"mike" <batuckan1@hotmail.com> wrote in message
news:eMwbGJFdEHA.3616@TK2MSFTNGP10.phx.gbl...
> I think it's router related as well.
> if your running static ip's verify that and the mac addresses are correct

on
> your router.
>
> me, I would start simply by disabling WEP/WaP enable broadcast of your

ssid
> and disable ip and mac address filtering and start from there.
>
> mike
>
> "Brad Isaac" <admin@pocketpcaddict_stopspam.com> wrote in message
> newspsbts6p06tap0ll@blarneystone.belkin...
> > On Tue, 27 Jul 2004 21:45:44 +0100, Simon Geary

<simon_geary@hotmail.com>
> > wrote:
> >
> > > I've just got my first PDA, a Dell Axim X30 wireless model. The

wireless
> > > connection is giving me grief. When I connect to the cradle,

everything
> > > Internet related works just fine, web browsing, email, newsgroups etc.
> > >
> > > When out of the cradle and using the wireless link, only a select few
> > > websites work, eg news.bbc.co.uk for some reason. Nothing else works,

no
> > > messenger, no outlook, no web. When on wireless I can ping my gateway
> > > (wireless broadband router) and other PC's on the network so I know

the
> > > link
> > > itself is working. Can anyone shed some light on this?
> > >
> > > My only thought is that it's DNS related and somehow caching the IP of
> > > web
> > > sites I visit, but this theory doesn't get me anywhere :-( DNS is
> > > supplied
> > > by DHCP, I've also tried hardcoding the DNS IP address)
> > >
> > >

> >
> > Are you using WEP encryption on your router? If so, you might want to
> > double check the WEP key on the Pocket PC if it's typed wrong you can

see
> > behavior like this.
> >
> > Hope this helps,
> > Brad
> >
> > --
> > Brad Isaac
> > editor-in-chief, http://www.pocketpcaddict.com

>
>



 
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Old 07-29-2004, 01:03   #5 (permalink)
Sven, MVP-Mobile Devices
Civilians

 
Default Re: Internet connection

Does it get the appropriate gateway address and DNS address(es). If you
don't have vxUtil and vxIPConfig from www.cam.com, I highly recommend them.
They are free, and I get the impression you would know what to do with them.
I agree that it is not a key problem if get a valid IP via DHCP, you can get
to some sites, and you can ping the router/gateway.

Another possibility is going into connection manager and the 'set up my
proxy server'. It often helps to check 'this network connects to the
internet', even if you are not using a proxy.

--
Sven, MS-MVP Mobile Devices
"Simon Geary" <simon_geary@hotmail.com> wrote in message
news:%23qxOFVMdEHA.3632@TK2MSFTNGP09.phx.gbl...
> I'm running DHCP and the pda gets its IP address just fine and can ping

the
> router when running on wireless.
> I'm using WEP but know the key is good as I can surf some sites on

wireless
> after I first connect to them over the cradle.
>
> "mike" <batuckan1@hotmail.com> wrote in message
> news:eMwbGJFdEHA.3616@TK2MSFTNGP10.phx.gbl...
> > I think it's router related as well.
> > if your running static ip's verify that and the mac addresses are

correct
> on
> > your router.
> >
> > me, I would start simply by disabling WEP/WaP enable broadcast of your

> ssid
> > and disable ip and mac address filtering and start from there.
> >
> > mike
> >
> > "Brad Isaac" <admin@pocketpcaddict_stopspam.com> wrote in message
> > newspsbts6p06tap0ll@blarneystone.belkin...
> > > On Tue, 27 Jul 2004 21:45:44 +0100, Simon Geary

> <simon_geary@hotmail.com>
> > > wrote:
> > >
> > > > I've just got my first PDA, a Dell Axim X30 wireless model. The

> wireless
> > > > connection is giving me grief. When I connect to the cradle,

> everything
> > > > Internet related works just fine, web browsing, email, newsgroups

etc.
> > > >
> > > > When out of the cradle and using the wireless link, only a select

few
> > > > websites work, eg news.bbc.co.uk for some reason. Nothing else

works,
> no
> > > > messenger, no outlook, no web. When on wireless I can ping my

gateway
> > > > (wireless broadband router) and other PC's on the network so I know

> the
> > > > link
> > > > itself is working. Can anyone shed some light on this?
> > > >
> > > > My only thought is that it's DNS related and somehow caching the IP

of
> > > > web
> > > > sites I visit, but this theory doesn't get me anywhere :-( DNS is
> > > > supplied
> > > > by DHCP, I've also tried hardcoding the DNS IP address)
> > > >
> > > >
> > >
> > > Are you using WEP encryption on your router? If so, you might want to
> > > double check the WEP key on the Pocket PC if it's typed wrong you can

> see
> > > behavior like this.
> > >
> > > Hope this helps,
> > > Brad
> > >
> > > --
> > > Brad Isaac
> > > editor-in-chief, http://www.pocketpcaddict.com

> >
> >

>
>



 
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