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Old 07-21-2005, 20:00   #2 (permalink)
=?iso-8859-1?Q?Kim_Andr=E9_Aker=F8?=
Civilians

 
Default Re: One last time to Google

gb7648 wrote:

> To Google:
>
> Google offers customer services to people who never signed a service
> agreement with Google. The netiquette in no way counts as a service
> agreement. The "like it or not" approach of Google violates human
> rights. Your company needs to remove dependencies of your customer
> services from all users, whose preferred newsreader is not Google.
> Anticompetitive businesses need to adjust to the big market.
> Permanent archiving is not possible legally.


Okay, now that we have pinpointed the fact that you're talking about
the Google Groups interface to Usenet, let's get down to some other
facts.

1. Google Groups doesn't provide customer support or markets their
services to users who doesn't post through their service, ie. people
with enough common sense to use a proper newsreader (I prefer XanaNews
myself).

2. If you don't like the way Google Groups handles your posts, don't
use it. It's as simple as that.

3. Posting a message to Google Groups on Usenet will probably get you
nowhere, considering that there's about a 0.000000001% chance that a
Google employee (that means any department at Google at all) reads
newsgroup messages on alt.www.webmaster, and it's even less likely that
those who do, have any sort of influence on internal policies at Google
or even does any customer support.

4. What exactly did you expect from a service that's 100% free to use?
Remember the saying "there's no such thing as a free lunch". I've come
to realize through the school of life that the word "free" (as in "no
cost") always comes with a footnote, one way or another.

Now, go back to your prescribed medication for schizofrenia and try
something else. Getting a message through to Google Groups by posting a
message on Usenet is about as effective as trying to affect Microsoft's
licensing costs by running a TV ad campaign on Al-Jazeera.

--
Kim André Akerĝ
- kimandre@NOSPAMbetadome.com
(remove NOSPAM to contact me directly)
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