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Old 07-20-2005, 20:00   #3 (permalink)
mcp6453
Civilians

 
Default Re: Strange DNS Problem

Todd H. wrote:
> mcp6453 <mcp6453@earthlink.net> writes:
>
>>I had a domain located on a shared server that was giving us
>>problems. We moved it to a new company, that is great. The problem is,
>>even though I changed the DNS to the new company several months ago
>>and disabled the account on the old server, about 1 in 20 emails is
>>still going to the old server. How can that happen? What are some DNS
>>servers not updated? Do I have to delete rather than disable the
>>account on the old server?

>
>
>
> Are, by chance the emails that are getting misdirected coming from
> folks that are also customers of the old hosting company?
>
>
> I noted this effect when I switched hosts. The reason it happens is
> that from the same server/provider, the mail server thinks the DNS
> records at the old company are authoritative because the mail server
> doesn't go out to the internet to check otherwise.
>
> The only fix is to have the domain purged from the old company's DNS
> records. That way, when the old company mail server goes to deliver
> @yourdomain.com the resolver will have to go to the root servers and
> they'll point it to the right DNS records, correct new IP and send
> your mail to the right place.
>
> Best Regards,



Actually, some of the problems are caused by this reason, I just
discovered. There are several more that I am trying to uncover, but
you're right on the money.

Thanks for all for the advice!
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