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Old 07-16-2005, 20:00   #4 (permalink)
Tina - AxisHOST, Inc.
Civilians

 
Default Re: Please help me help my web hosting company

"Jon" <aaa@bbb.ccc> wrote in message
news:65b99$42d9630f$18d68135$3081@KNOLOGY.NET...
>
> "Tina - AxisHOST, Inc." <tpeters@axishost.com> wrote in message
> news:dbblv201cjr@news3.newsguy.com...
>>
>> "Jon" <aaa@bbb.ccc> wrote in message
>> news:4389f$42d9566a$18d68135$22434@KNOLOGY.NET...
>>>I have problem with my email since July 12 and people in my hosting
>>>company are not helping me (a satisfied customer for over 2 years) at
>>>all. I used my GMail account to send an email to my account and got the
>>>following in my GMail inbox . Please let me know what I can tell those,
>>>so called , tech people. I can send email from GMail to other addresses.
>>>
>>> Thanks.
>>>
>>> This is an automatically generated Delivery Status Notification
>>>
>>> Delivery to the following recipient failed permanently:
>>>
>>> someadress@someserver.com
>>>
>>> Technical details of permanent failure:
>>> PERM_FAILURE: SMTP Error (state 10): 550-wproxy.gmail.com [some IP
>>> address]:45640 is currently not permitted to relay
>>> 550-through this server. Perhaps you have not logged into the pop/imap
>>> server
>>> 550-in the last 30 minutes or do not have SMTP Authentication turned on
>>> in your
>>> 550 email client.

>>
>>
>> That looks like they are blocking/censoring your incoming
>> email...specifically targetting incoming email from Gmail. I could be
>> wrong, as our sysop is the one who handles email issues for us, but
>> that's the way it reads to me.
>>
>> --Tina
>>

>
> Thanks, Tina.
>
> I get the samething if I send from Yahoo too. I have not received any
> email from anywhere since July 14 and have not been able to send any email
> from my domain since July 12. This is the case for all the email accounts
> on the domain.


I believe they rely on blacklists and such to control some email issues.


> And with all due respect, it's indirectly your fault, Tina


With all due respect...why are you still with them?

--Tina


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